Acceptable Use Policy | APPHOX Technologies

This Acceptable Use Policy ("Policy" or "AUP") governs the acceptable use of all products, services, software platforms, cloud infrastructure, websites, APIs, mobile applications, and digital services provided by APPHOX Technologies Pvt. Ltd. ("APPHOX", "Company", "we", "our", or "us").

This Policy forms an integral part of our Terms & Conditions and applies to all users, customers, partners, vendors, contractors, and authorized representatives accessing APPHOX services.

1. Company Information

APPHOX Technologies Pvt. Ltd.
Website: https://www.apphoxtech.com
Email: compliance@apphoxtech.com

2. Scope

This Policy applies to all APPHOX offerings, including but not limited to:

Prime360 ERP
Cortex360 HRMS
TailorEx360
Equidae360
AgroNova360
Poultrix360
CRM Solutions
Finance Solutions
Warehouse Management
Fleet Management
Procurement Solutions
Document Management
Mobile Applications
Cloud Services
APIs
AI-powered Platforms
Professional Services
Customer Portals

3. Lawful Use

Users shall use APPHOX products and services only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.

Users are solely responsible for ensuring that their activities comply with the laws applicable in their jurisdiction.

4. Prohibited Activities

Users must not use APPHOX services to:

Engage in unlawful or fraudulent activities.
Transmit malicious software, ransomware, spyware, viruses, or harmful code.
Attempt unauthorized access to any system, account, or network.
Circumvent authentication, security controls, or access restrictions.
Perform unauthorized vulnerability scanning or penetration testing.
Interfere with the availability or performance of APPHOX services.
Conduct denial-of-service (DoS or DDoS) attacks.
Misuse APIs beyond documented usage limits or licensing terms.
Impersonate another individual or organization.
Falsify account or identity information.
Violate the intellectual property rights of others.
Upload content that infringes copyrights, trademarks, patents, or trade secrets.
Distribute spam, phishing content, or unsolicited communications.
Use APPHOX platforms to facilitate money laundering, terrorism financing, or other financial crimes.
Use the services in a manner that could compromise platform stability, security, or reliability.

5. Artificial Intelligence Usage

Certain APPHOX platforms incorporate Artificial Intelligence capabilities.

Users shall not:

Attempt to manipulate AI systems for unlawful purposes.
Generate or distribute harmful, deceptive, or fraudulent content using APPHOX AI features.
Use AI-generated outputs as a substitute for professional legal, medical, financial, veterinary, or regulatory advice without appropriate human review.
Attempt to reverse engineer, extract, copy, or replicate APPHOX AI models, prompts, algorithms, or proprietary intelligence systems.

AI-generated outputs should always be reviewed and validated before being relied upon for critical business or operational decisions.

6. Customer Data

Users remain responsible for the information they upload or process using APPHOX services.

Users must not upload or process:

Content that violates applicable laws.
Malicious software or executable code intended to cause harm.
Content that infringes intellectual property rights.
Fraudulent or deceptive information.
Material intended to harass, threaten, or unlawfully discriminate against individuals or organizations.

Where regulated or sensitive information is processed, customers remain responsible for obtaining any necessary consents, permissions, or legal authority.

7. Security Responsibilities

Users are expected to:

Maintain the confidentiality of account credentials.
Use strong passwords and enable multi-factor authentication where available.
Promptly report suspected unauthorized access or security incidents.
Keep authorized devices reasonably protected and updated.
Limit access to authorized personnel only.

Users are responsible for all activities conducted through their accounts unless they promptly notify APPHOX of unauthorized access.

8. Intellectual Property

Users shall not:

Copy, modify, decompile, disassemble, reverse engineer, or create derivative works from APPHOX software except where expressly permitted by applicable law or written agreement.
Remove copyright notices, trademarks, or proprietary markings.
Redistribute or sublicense APPHOX software without written authorization.

All intellectual property rights remain the exclusive property of APPHOX Technologies Pvt. Ltd. or its licensors.

9. System Integrity

Users must not intentionally:

Interfere with platform performance.
Introduce excessive automated traffic.
Attempt to bypass licensing or subscription controls.
Access services beyond their authorized permissions.
Exploit software vulnerabilities.

Activities that adversely affect other users or the APPHOX infrastructure are strictly prohibited.

10. Third-Party Integrations

Where customers integrate APPHOX services with third-party applications, APIs, or platforms, they are responsible for ensuring:

Compliance with applicable third-party terms.
Proper configuration and security.
Authorized use of connected systems.
Protection of API credentials and access tokens.

APPHOX is not responsible for the operation or security of third-party services.

11. Monitoring & Enforcement

To protect platform integrity, APPHOX may monitor system activity, logs, and operational metrics for security, performance, compliance, and troubleshooting purposes, subject to applicable laws and contractual obligations.

Where misuse or policy violations are identified, APPHOX may investigate and take appropriate action.

12. Consequences of Policy Violations

Violation of this Policy may result in one or more of the following actions:

Warning or notification.
Temporary restriction of access.
Suspension of services.
Permanent termination of accounts.
Removal of prohibited content.
Reporting to relevant authorities where required by law.
Legal action to protect APPHOX, its customers, or third parties.

APPHOX reserves the right to act immediately where continued access presents a security, legal, or operational risk.

13. Reporting Misuse

Suspected misuse, security incidents, or violations of this Policy may be reported to:

Email: compliance@apphoxtech.com

APPHOX will review reports and take appropriate action where necessary.

14. Changes to this Policy

APPHOX may update this Acceptable Use Policy periodically to reflect changes in technology, legal requirements, security practices, or business operations.

Updated versions become effective upon publication on our website unless otherwise stated.

15. Contact Us

For questions regarding this Policy, please contact:

Compliance Team
APPHOX Technologies Pvt. Ltd.
📧 Email: compliance@apphoxtech.com
📧 General Enquiries: info@apphoxtech.com
🌐 Website: https://www.apphoxtech.com